Chocolate Covered Marshmallows
FAQ
White Chocolate Covered Oreo's

BASICS

1 Month Subscriptions

Your subscription starts immediately when you first signup and your renewal date is moved to 14th of each month, your monthly payments are also taken on or around the 10th of each month.

3 / 6 / 12 Month Subscriptions

Auto renew is not enabled on 3 / 6 / 12 month subscriptions, if you do wish to continue simply purchase the same subscription or try a different one

You can cancel your subscription at anytime by simply logging into your account where you have the option to view your subscriptions and cancel.

BILLING

We offer 2 payment options PayPal and Stripe, choose your preferred method.

If you have a discount code and wish to use it, you simply enter in the code at the point of check and the discount will be applied.

If you are a monthly subscriber your subscription will remain active until you decide to cancel meaning a reoccurring payment is taken each month. (This does not apply to 3, 6 and 12 month subscriptions).

1 Month Subscriptions

If you cancel before the next payment is taken you will not receive the following month

3 / 6 / 12 Month Subscriptions

As the full amount is taken at the start of your 3, 6 or 12 month subscription, you will receive all boxes for the subscription you have signed up for.

SHIPPING

All boxes are shipped between 15th – 25th which means you should receive your box anytime between 20th – 30th

If in the unfortunate event that you do not receive you box please email chocolatebabyuk@gmail.com so we can investigate.

You can update your shipping address on your my account page once you have logged in.

We use Royal Mail to send all of our post so you should receive your box within a week of it being dispatched.